Website Maintenance FAQs

Do I need a WordPress Maintenance service?

Maintaining your website is important! With our WordPress Maintenance service, you can ensure that your website is always up-to-date, secure, and running smoothly. Our team of experts will handle all the necessary updates, backups, security checks, and performance optimizations, so you can focus on growing your business. Don’t let outdated plugins or security vulnerabilities put your website at risk. Let us take care of it for you, so you can concentrate on what you do best.

What if my website is targeted by hackers?

We’re proud to have a team of seasoned experts who are fully equipped to handle any potential security threats. In the unfortunate event that your website becomes a target for hackers, rest assured that we will swiftly take action to restore its functionality and safeguard your valuable data. Our utmost priority is to safeguard your online presence, so you can focus on running your business with absolute peace of mind. Get in touch with us today to discover more about our comprehensive website security solutions.

What is your refund policy?

We think you’ll love our service, but if for any reason you’d like to cancel your account after the first thirty days we’ll provide a prorated refund for any unused time left in your plan.

Why is it important to have good website hosting?

Having good website hosting is crucial for the success of your online presence. A reliable hosting service ensures that your website is always accessible, fast, and secure. It plays a significant role in delivering a seamless user experience to your visitors. With top-notch hosting, you can confidently showcase your products or services, handle high traffic volumes, and maintain excellent website performance. Don’t underestimate the value of good website hosting – it is the foundation of your online success.

I have multiple websites, do you offer discounts?

Yes! We do. If you have multiple websites or a WordPress multisite installation please contact us for more information on pricing. We can create a tailored package based on your needs.

What are your support hours?

Our business hours are 8am to 5pm PST Monday to Friday. Any support ticket filed outside of these hours will be responded to the next business day. Outside of our business hours, we will strive to respond at the earliest in case of emergencies like website downtime and hacked websites.